Network Engineer (NY/NJ/CT/PA)
Company: Honest Networks
Location: New York
Posted on: October 20, 2024
Job Description:
Honest Networks is hiring a Network Engineer to join our rapidly
expanding team. The hours for this full-time position would be
8am-4pm from Tuesday-Saturday.Primary Responsibilities
- Responding quickly and thoughtfully to incoming support
inquiries and issues.
- Communicating directly with existing and prospective customers
via phone, text, web chat, and email.
- Advanced troubleshooting of Wi-Fi and other WAN/LAN networking
issues.
- Providing direct support to the lead engineer.
- This job is not remote and is based in either New Jersey, New
York, Connecticut or Philadelphia.Technical Skills
- Working knowledge of IP protocols (TCP/UDP), dynamic routing,
OSPF/BGP.
- Strong familiarity with fiber optic networking (working with
SFP modules, SM fiber cabling).
- Comfortable working in command line environments with
Cisco/Juniper, bonus: Mikrotik.
- Working knowledge of OSI model.
- Experience with network monitoring software preferred.
- Familiarity with wireless broadband radio and fiber
networks.Personal Attributes
- Calm temperament: Comfortable handling time-sensitive,
high-pressure situations with empathy, confidence, and
patience.
- Works well under pressure; can identify and solve
service-impacting network issues in a timely manner.
- Friendly, enthusiastic, and professional communication. Strong
customer communication and customer service skills are
essential.
- Driven, highly-organized, and nimble. As a small company, each
of our team members wears multiple hats and needs to be flexible to
the changing needs of the company.
- Interest in networking, startups, and solving technical
problems.Benefits
- Attractive salary based on capabilities and background.
- Profit sharing.
- Paid time-off (PTO).
- Medical and dental benefits.About Honest NetworksHonest
Networks believes high-quality and affordable internet service is a
great enabler for our communities, providing the fundamental
infrastructure to learn, create and enjoy. We are a fast-growing,
venture-backed internet provider headquartered in downtown
Manhattan. We are focused on providing gigabit internet service at
affordable, transparent prices, with exceptional customer service.
We do this by employing employees with high integrity, a strong
work ethic, and a passion for learning. If working in a fast-paced,
results-oriented, and mission-driven environment excites you, we
encourage you to apply and join our team. Learn more at
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Keywords: Honest Networks, Levittown , Network Engineer (NY/NJ/CT/PA), Engineering , New York, New York
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