Level 3 IT Support Specialist
Company: VirtualVocations
Location: Paterson
Posted on: October 29, 2024
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Job Description:
A company is looking for a Level 3 IT Support Specialist to
provide expert-level support for cloud services.
Key Responsibilities
Provide expert operational support for cloud infrastructure,
resolving escalated issues
Document processes and train junior staff to enhance technical
skills
Monitor and optimize cloud services for performance and cost
efficiency
Required Qualifications
Proven experience with Microsoft Azure, Microsoft 365, and Google
Workspace
Proficiency in Windows operating systems
In-depth knowledge of networking concepts and security
principles
Strong proficiency with automation tools and scripting languages,
especially PowerShell
Familiarity with ITIL framework and IT service management tools
like Jira and Confluence
Keywords: VirtualVocations, Levittown , Level 3 IT Support Specialist, Other , Paterson, New York
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